We stand behind all our products and are confident that they will perform as designed. If you are not 100% satisfied with one of our products, you may return it within one year of purchase for a refund. After one year, we will consider any items for return that are defective due to materials or craftsmanship.
For details, please refer to our Return Policy.
Our average shipping times are 2 - 5 business days.
In addition, please allow 3 – 4 business days for production as each item is made to order.
Bulk Custom orders usually take 7-14 business days for production after deposit and design
approval is received. This timeline may vary depending on order size and seasonal demand.
Note: During holidays our production times may vary.
If you have any questions about your order, contact us via email we are very happy to assist.
Effective Date: June 28, 2025
To view full "Terms Of Service" document click here.
ConWelcome to our website. By using our services, you agree to the following terms:
1. Products
We offer printed apparel, including Christian, lifestyle, funny, and customizable designs. Slight
variations in color or placement may occur due to the printing process.
2. Payments
We accept major credit/debit cards and trusted payment providers. Payment is required before
orders are fulfilled.
3. Shipping
We typically ship within 3–7 business days, for non- custom orders. Delivery times depend on
the carrier. We are not responsible for shipping delays once the item leaves our facility.
4. Returns and Exchanges
- Custom orders: Final sale unless defective or incorrect.
- Non-custom items: In case of a damaged product or a manufacturing error, we offer a free
reprint or a refund if you contact us within 30 days of product delivery. Please get in touch with
our team at Ohanaps05@gmail.com and provide a clear photo showing the issue.
5. Intellectual Property
All designs and content are the property of Ohana Print & Stitch LLC or used with permission.
Do not copy or reproduce without consent.
6. Limitation of Liability
Ohana Print & Stitch LLC is not liable for indirect, incidental, or consequential damages from
using our products or site.
Effective Date: June 28, 2025
At Ohana Print & Stitch LLC, we gladly accept bulk custom orders for special events, businesses,
churches, organizations, and more. To ensure a smooth and efficient process, the following
policy applies:
1. Deposit Requirement
A 50% non-refundable deposit is required before any design work, materials ordering, or
production begins. This deposit secures your order and covers initial production costs.
2. Final Balance
The remaining 50% balance is due upon completion of the order and must be paid in full before
delivery or shipment.
3. Design Approval
All designs must be reviewed and approved in writing (email confirmation is acceptable) before
production begins. Once approved, no further changes or cancellations can be made.
4. Order Timeline
Bulk orders typically require 7–14 business days for production after the deposit and design
approval are received. This timeline may vary depending on order size and seasonal demand.
5. Cancellations & Refunds
Due to the custom nature of bulk orders, all deposits are non-refundable. Orders canceled after
production begins are not eligible for refunds.
6. Communication
All bulk order inquiries and updates will be managed through email at Ohanaps05@gmail.com.
Please include your order number and details when reaching out.
Thank you for choosing Ohana Print & Stitch LLC for your custom apparel needs!
At Ohana Print & Stitch LLC, customer satisfaction is important to us.
As a print-on-demand company, which means that all products are unique and produced only
once ordered. This also means that returns and exchanges are not supported if you, the
customer ordered the wrong size, color, or simply changed their mind.
However, in case of a damaged product or a manufacturing error, we offer a free reprint or a
refund if you contact us within 30 days of product delivery. Please get in touch with our team
at Ohanaps05@gmail.com and provide a clear photo showing the issue.
Custom Orders
Due to the personalized nature of custom items, we cannot offer returns or refunds unless the
item is:
- Incorrect due to our error
- Defective or damaged upon arrival
To initiate a return, contact us at: Ohanaps05@gmail.com
You will be responsible for return shipping unless the return is due to our error.
